Last Updated: 1 October 2026
This Privacy Policy explains how The English Exchange by Digicious (“we”, “us”, or “our”) collects, uses and protects information when you visit our website or purchase our digital products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, purchase a product, or contact us, we may collect information such as:
- Name
- Email address
- Mobile number
- Billing/payment-related information
- Order and transaction details
- Product purchase history
- Information you provide when contacting customer support
We do not directly collect or store your complete credit/debit card, UPI or banking credentials. Payments are processed through third-party payment providers.
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Provide access to purchased digital products
- Send download links and purchase-related emails
- Respond to customer-support requests
- Send important service or transaction notifications
- Improve our website, products and customer experience
- Prevent fraudulent or unauthorized transactions
- Analyze website and advertising performance
3. Payment Information
Payments may be processed through third-party payment gateways such as Razorpay or other payment providers.
Your payment information is handled according to the privacy and security policies of the respective payment provider. We do not intentionally store your complete payment credentials on our website.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Measure advertising performance
- Improve our marketing campaigns
You can control or disable cookies through your browser settings, although some website features may not work properly as a result.
5. Advertising and Meta Pixel
We may use Meta Pixel and similar advertising technologies to understand website activity, measure advertising performance and show relevant advertisements.
These technologies may collect information such as page visits, button interactions and other website events. This information may be used by advertising platforms according to their respective privacy policies.
6. Third-Party Services
Our website may use third-party services for payment processing, analytics, advertising, hosting, email delivery and digital product delivery.
These third parties may process information according to their own privacy policies and terms.
We do not sell or rent your personal information to third parties.
7. Data Security
We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Digital Product Delivery
When you purchase a digital product, we may use your email address or other contact information to provide access to the purchased product, download links, order confirmations and related support.
9. Marketing Communications
If you have provided your contact information for marketing communications, we may occasionally send information about our products, offers or services.
You may request to stop receiving promotional communications at any time by contacting us.
Transactional and service-related communications may still be sent when necessary to complete or support your purchase.
10. Children’s Privacy
Our website and products are not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of information we hold about you.
For privacy-related requests, contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
For questions, concerns or requests regarding this Privacy Policy, please contact:
The English Exchange by Digicious
Email: digicious.training@gmail.com